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Privacy Policy

We take your privacy very seriously. This page helps answer common questions with regards to how we use and protect your information when you access our website(s), products, services and applications (collectively, the “Services”). You might also be interested in reviewing our Terms of Service.


What does OnAir do, and who needs it?
OnAir facilitates online audio, video, and text communication. It is used by companies and individuals for professional purposes.

Will this Privacy Policy ever change?
We’re constantly updating and improving our Services, so we may need to change this Privacy Policy from time to time as well, but if we do, we will bring it to your attention by placing a notice on the OnAir app, or by sending you an email, or by some other means. Your use of the Services after any changes to the Privacy Policy have been posted will be considered to indicate your acceptance of the changes.


What permissions does OnAir require?
By default OnAir does not require any special permissions. If you choose to integrate OnAir with your other services (such as calendars, chat systems, etc), then OnAir will need the minimum access permissions in order to integrate with these services.


What data do you store on your servers?
We store exactly and only the data that we require for OnAir to function as expected. This is a combination of data collected automatically from your behavior and data collected directly from your usage.

Data Collected Automatically: this includes IP address, browser information, and operating system information. Whenever you interact with our Services, we receive and store this information in our own systems or in 3rd-party systems, and install a unique identifier (commonly known as “cookie”) to recognize you in future interactions. We use this data to customize content for you and present you with Services in the best way possible, and educate our internal metrics on traffic sources and content popularity. You may choose to disable cookie tracking from your device or browser settings.

Data Collected from Usage: by authorizing and integrating OnAir with your extenral accounts, we store direct information collected from your usage. In addition to your profile (name, email address, ip, browser), we also store information about meetings created using OnAir, such as the name of the meeting, the times, the attendees, etc. Those data points are required for reporting purposes.

Data Collected by Third Party: we use third party analytics services in order to better understand user engagement with the Services. When a user browses or uses the Services, these third party analytics services may collect the user’s IP address, browser type, and approximate location (based on the IP address). They may also use web logs or web beacons and may set and access cookies on your computer or other device. In order to refine our understanding of user engagement, we provide these services with a user’s name and email address (which we collected as part of the user’s account registration process).

Data Collected for Billing Purposes: billing information you provide for the purpose of paying for our Services is handled by our payment processing partner (Stripe.com) and are not exposed to our servers.

Do you sell personally identifiable data?
No, and we never will. An exception to this is the event of a sale, merger, liquidation, dissolution, or transfer of OnAir or its business assets.

Where are your servers located?
We currently use datacenter facilities located exclusively in the United States. Your information will be stored and processed in the United States or other countries where we decide to maintain datacenter facilities in the future. By using the Services, you consent to the transfer of information outside of your country, even if your country has more rigorous data protection standards.


We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation. Information may persist in copies made for backup and business continuity purposes for additional time.


A copy of data on booking events is downloadable from your dashboard (Dashboard > Pages > Download). To request permanent deletion of your data, please send an email with the request to hello [at] OnAir [dot] io.